Improvement through process integration using a simulative, dynamic method

The need for globalisation, the saturation and instability of markets, the life-cycle time reduction of products, the growth of item variety, the customer demands have been main factors contributing to a radical change of management conceptions and strategies. This complex environment has induced companies to search the keys to achieve competitiveness, focusing on process integration. The purpose of the paper is to explain how managing the internal functions of a company in an integrated way can lead to an effective improvement. In order to represent the flows and to quantify improvements, a simulative, dynamic and integrated model is developed.