Reverse logistics (RL) is an essential tool to increase circularity in the economy. However, for the RL system to work properly, the involvement of different stakeholders is needed. Users, in particular, are responsible for delivering post-use products in collection points, initiating the reverse flow of materials. This practice, however, may be hindered by the lack of awareness of the population on the topic. Thus, the present study aimed to evaluate the knowledge of the population of Vale do Aço (Steel Valley), Minas Gerais, Brazil, on the RL of batteries and the risks posed by their inappropriate disposal, so that actions can be planned in the future. Furthermore, current disposal practices for these devices in the region were identified. The study was conducted by using an online questionnaire for data collection. The results showed limited knowledge of the population on the topic. Most of the participants stated to dispose exhausted batteries as unsorted waste (44%). Besides, most of the interviewees affirmed that they do not know the location of any collection points in the region (67%). Therefore, to improve RL in Vale do Aço, the promotion of awareness campaigns is required. The disclosure of collection points locations within the region is also necessary, associated with the implementation of new ones.
CONSUMER BEHAVIOUR AND AWARENESS: A CASE STUDY ON REVERSE LOGISTICS OF BATTERIES IN “VALE DO AÇO” (BRAZIL)
Francine Duarte Castro;Mentore Vaccari;
2020-01-01
Abstract
Reverse logistics (RL) is an essential tool to increase circularity in the economy. However, for the RL system to work properly, the involvement of different stakeholders is needed. Users, in particular, are responsible for delivering post-use products in collection points, initiating the reverse flow of materials. This practice, however, may be hindered by the lack of awareness of the population on the topic. Thus, the present study aimed to evaluate the knowledge of the population of Vale do Aço (Steel Valley), Minas Gerais, Brazil, on the RL of batteries and the risks posed by their inappropriate disposal, so that actions can be planned in the future. Furthermore, current disposal practices for these devices in the region were identified. The study was conducted by using an online questionnaire for data collection. The results showed limited knowledge of the population on the topic. Most of the participants stated to dispose exhausted batteries as unsorted waste (44%). Besides, most of the interviewees affirmed that they do not know the location of any collection points in the region (67%). Therefore, to improve RL in Vale do Aço, the promotion of awareness campaigns is required. The disclosure of collection points locations within the region is also necessary, associated with the implementation of new ones.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
