The purpose of this paper is to explore how visual management techniques could be used to help organisations to develop and operationalise their strategies more effectively. A new visual performance management approach is proposed on the basis of literature review and action research in 13 manufacturing SMEs. The implementation cases demonstrates the effectiveness of the system in improving communication, establishing a common understanding of the company’s objectives, supporting strategy development and implementation, and building a continuous improvement culture.
Operationalising strategy through visual performance management techniques
COCCA, Paola;
2012-01-01
Abstract
The purpose of this paper is to explore how visual management techniques could be used to help organisations to develop and operationalise their strategies more effectively. A new visual performance management approach is proposed on the basis of literature review and action research in 13 manufacturing SMEs. The implementation cases demonstrates the effectiveness of the system in improving communication, establishing a common understanding of the company’s objectives, supporting strategy development and implementation, and building a continuous improvement culture.File in questo prodotto:
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