This paper proposes an approach to improve the work practice currently adopted by a local municipality to create e-government services. The approach is based on meta-design and end-user development. These paradigms allow empowering domain experts, namely civil servants with competencies in government procedures, to design and develop e-government applications to be used by citizens and administrative employees. This requires, on the one hand, to pay attention on the visual interaction aspects of the tools designed to support domain experts, and, on the other hand, to create suitable mechanisms for the automatic generation of user interfaces, application logic and databases. These goals are achieved by conceiving meta-design as a participatory design activity aimed at creating meta-models of e-government applications and suitable tools exploiting such meta-models for code generation.
Designing Visual Interactive Systems in the e-Government Domain
FOGLI, Daniela
2012-01-01
Abstract
This paper proposes an approach to improve the work practice currently adopted by a local municipality to create e-government services. The approach is based on meta-design and end-user development. These paradigms allow empowering domain experts, namely civil servants with competencies in government procedures, to design and develop e-government applications to be used by citizens and administrative employees. This requires, on the one hand, to pay attention on the visual interaction aspects of the tools designed to support domain experts, and, on the other hand, to create suitable mechanisms for the automatic generation of user interfaces, application logic and databases. These goals are achieved by conceiving meta-design as a participatory design activity aimed at creating meta-models of e-government applications and suitable tools exploiting such meta-models for code generation.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
